Quality / APQP
Hartford Technologies is solidly committed to meeting or
exceeding our customers' quality expectations.
Most importantly, we back up this commitment with a staff of highly
trained bearing technicians, a Continuous Improvement Program that is
widely respected, and one of the most advanced quality labs in the industry.
Quality Certification
Hartford Technologies is ISO 9001:2000 and ISO/TS 16949:2002 certified.
 
TS16949:2002, in conjunction with ISO 9001:2000, defines the
quality system requirements for the design, development,
and production of automotive-related products.
This important new quality status designation, exceptional within the
worldwide bearings industry, applies to balls, bearings and bearing
assemblies produced at Hartford’s Connecticut facility, and to its
manufacturing operations in Shanghai, China. Hartford is unique
among ball and bearings manufacturers in subjecting all of its
manufacturing operations to this single quality standard,
which is regarded as the most stringent applied.
We are also certified by many automotive manufacturers
as a Tier I and II supplier.
APQP
Advanced Product Quality Planning (APQP) defines the required steps to
ensure that each product satisfies customer requirements. The Hartford
Advanced Product Quality Planning process is applied to all new and
recurring ball and bearings programs, and embodies the concepts of defect
prevention and continuous improvement, as opposed to defect detection.
Hartford’s Quality Commitment
Hartford Technologies follows AIAG standards for APQP. This comprehensive
process ensures, among many other things, that product design not only
meets customer expectations, but promotes collaborative strategies that
help design-out potential problems, boost productivity and optimize quality.
The end result? Your prototype or production launch
executes precisely as planned.
Hartford Technologies can assist with all levels of the APQP process,
from design recommendation, to rapid prototyping, pre-production parts
and tooling, and full production. Hartford’s commitment is to help you get
your product to market in the shortest time.
Communication – and Collaboration
Working closely with customers, Hartford Technologies encourages
communication and collaboration during all program stages, via:
- A dedicated engineering and R&D site
- Full planning, design, development, program management,
generation, and validation of product and processes
- Comprehensive documentation and reporting
- Concurrent development, execution, and validation
Lot Traceability
All products are fully traceable from raw material through finished product.
In addition to assuring highest quality for every bearing and
ball program, the Hartford quality lab can assist with product analysis
and troubleshooting, evaluate bearings used in tests, or in the field,
to identify design or material issues, and make recommendations for
improving performance and service life.
When the need is for highest quality, Hartford has the experience to
provide the most robust and cost-effective design for your application,
backed by a quality lab that is unsurpassed in the industry for its scope,
capability – and reputation. Email us.
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